Embedded font issues !

[wu-tan]

Hello !

I would love to know if anyone could help me with an issue I am having. I have a G5 but am running an old Quark version (4.0) in classic os 9.

Everytime I create a PDF through distiller, and send it off to the printers - the same message comes back 'cannot embedd font - Lucida sans'. The thing that drives me crazy is that I alll my fonts are 'postscript type 1' and in my job options in distiller - they too - are all set to 'embedd all fonts' and 'subset fonts'. I have tried loading the font in 'font book' in the classic section (same error) and have tried loading the font from extenis suitcase - as I think that should of worked - as I have the 'suitcase bridge' extension so I can cross both platforms from OS9 to OSX.

I am also using 'atm light' and acrobat 5.0............ and is there any conflictions with extensis suitcase 10.1 with quark?

If anyone can help me - all information would be much appreciated. I just don't know what I am doing wrong, and is doing my head in, as I am new to graphics.
Thanks! http://www.talkgraphics.com/images/smilies/confused.gif

[liamegan]

I am also using 'atm light' and acrobat 5.0............ and is there any conflictions with extensis suitcase 10.1 with quark?

Not that I can recall, both programs were written with print publishers in mind, so I can't imagine any problems of that sort. Though it's been a long time since I used quark and OS9 ;)

Is it possible to output one page of the document as an EPS and run that through distiller manually? I *have* had trouble outputting a document directly from quark to distiller, though that was 4 years ago now and a fairly antequated version of acrobat.

The other thing to test would be replacing your copy of Lucida Sans, sometimes; fonts just screw up.

As a very very last resort, you could try outlining all of your copy that uses Lucida Sans.

[wu-tan]

Hi Harlequin,

Thanks for your response ! Everyone is givng me grief for not using indesign.......but I have no choice in the matter as I am just coming back into graphics and only know how to use Quark. I did try to save the doc as 'save page as eps' and drop into distiller - but still had issues with the font.

I then tried to outline the pdf in Illustrator and the 'L's where coming out all funny. I then thought how about using a different font - so I replaced the lucida sans with 'myraid' and still have the embedded font issue. Does this sound like a problem with distiller - or for some reason my fonts are all dodgy?

The last option I really have is to rasterise the pdf in photoshop and save as an eps.

I really would love to be able to distill a pre-press pdf with no difficulties.....

Thanks for you help though !

[liamegan]

could you take a screenshot of the error that you're getting from distiller?

H

[wu-tan]

I can, but not now as I am at work and would have to wait till I get home to send a snapshot...........

[Cone Graff]

first off: Never save as eps and run it through distiller, thats a total no no, cause eps will not embed your fonts.

what you wanna do is print to archive and save a ps file and run that through distiller.
when you do that in classic you'll have the option to embed all font, in OSX it does it automaticly.

however i think the problem is system fonts screws up cause you're running 2 systems. Both fonts you mentioned are system fonts, try and change your font to a non-system font.

And one more thing GET YOUR QUARK UPDATED MAN, OSX is so much more a better system in every way, especially when it comes to PDF workflow :D
I remember i had alot of pdf problems when i was running both systems

[liamegan]

Is Lucida Sans a system font on mac? I always just thought it was Lucida Console.

[wu-tan]

I got lucida sans from my brother (who is away overseas) so I don't think it was a system font - I was opening it up from extensis suitcase 10.1. from a folder my brother created (my fonts - in the system folder) - maybe this is causing the confliction with Quark.

So what I did was then to get another copy of lucida sans and then place it into the font book in the classic folder - that way when I started in (classic mode) it can load the font from the system. I then proceeded to print to the Adobe PS printer and then distill the damm job. But again to no-avail.

Aghhhh ! I just have one last question..........can I drop the quark file into indesign and export the pdf that way.......does anyone know if there will be any problems if I do it this way? I was only going to save as an eps as a last option.....outling the PDF in Illustrator.

[Cone Graff]

Is Lucida Sans a system font on mac? I always just thought it was Lucida Console.
I wasn't sure about that, i was sitting on a PC when i wrote that :D

can I drop the quark file into indesign and export the pdf that way.......does anyone know if there will be any problems if I do it this way? I was only going to save as an eps as a last option.....outling the PDF in Illustrator.
I believe you can. I don't have any experience with InDesign, but i heard you can do it like that

[liamegan]

It should work okay, but I've had problems the last 2 times - the only 2 times in fact - that I brought a quark file into inDesign.

Worth a try though :thumbs:

[wu-tan]

Cool, thanks for all the info guys ! What kind of problems did you have harlequin (so I know for the future). I did export the quark file into in-design and the only problem I seem to have was losing a little the text.....and when I looked at the pdf the logo didn't appear. I then just placed the logo in again and it seemed to work. Now just fingers crossed - I am getting the pdf's flight-check today at the printers. Man - who would thought I would of had so many drama's ! This jobs has caused me a headache for 2 weeks now ! Will let you know (if your interested) how it goes !

[wu-tan]

and Cone Graf - the little dude pounding it, cracks me up everytime !

[Cone Graff]

It's supposed to :D

[wu-tan]

oh, what a disaster......the fonts finally embedded but now all my images came out at a 150dpi - which is impossible as all my settings in photoshop and even in distiller were set correctly and to distill to 300dpi - aghhh - then the guy from the printers was telling me not to use my watch folders and to print the pdf straight from quark then drop it into distiller but when I did that it wouldn't work (as I thought because it needs the ps printer) - so now all my settings have changed and I can't find my adobe ps printer to make a proper distilled pdf. Therefore the job is rasterised in photoshop and looks like crap.

I give up - there is no way I am getting back into graphics now, I have no help and don't know enough about pdf's.

Thanks for all the advice though.

see-ya............

[Cone Graff]

Sorry to hear that.


There should be a printer description in your distiller folder (somewhere). You wanna place that in your general printer descriptions folder.

Import it to Quark (you know how to do that right)

Print your document, select that printer, and set the rest of settings like you need them to be (Resolution = 2400 if it's magazine, only 1200 if it's news paper)

And instead of clicking print, you click on the button "printer".

In there you'll have various choices of settings, i can't guide you since they're different from CLassic to OSX, if you post screenshots, i can help you.

Then click save and run the ps file you save through distiller.


Thts how it's supposed to be done, it's actually not that hard

[wu-tan]

No your right ! saving a ps file and then distilling the job is the easy part....what I don't get is that all my settings in distiller are correct (which should overide quark settings to a degree anyway - ie the images) but for some reason when printers flight check the job - the images are 150dpi. Maybe I have a corrupt distiller program.........I don't know. Well the thing is the client is still sending me jobs - so I guess I will prod along till I find an answer.

Thanks for all your help though - Just to let you know I did import the quark file into indesign and it looked fine ! so the best thing to do is just learn indesign in OSX - so there will be no more drama's - hopefully !

Cheers

[wu-tan]

Good news folks ! My pdf I sent over the weekend worked (although the fonts are still stuffed the flight check corrects them - yeehaw !) So after 3 weeks of misery, I am one happy chick ! Thanks again for your help ! Maybe I won't give up on graphics after all........till the next drama - adios ! xxx Wu-tan